Thank you for choosing Glucotrak, an innovative service designed to help you monitor and optimize your glycemic responses in real-time.

Please read the following terms carefully before activating the service. By accepting them, you provide your explicit consent to the terms of use and the processing of your personal data, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Greek legislation.

1. Service Description

Glucotrak is a digital health monitoring service that combines:

• The placement and use of a continuous glucose monitoring device (CGM),
• Daily logging of meals, physical activity, and other relevant user inputs,
• Data analysis by specialized health professionals,
• Delivery of personalized insights and guidance to improve your metabolic profile.

2. Nature of the Service

Glucotrak does not provide medical diagnosis or treatment. Its purpose is advisory and educational. It is not intended to replace professional medical evaluation or clinical decision-making.

Athens Medica is not responsible for any health decisions made by the user without consulting their physician, even if such decisions are influenced by information provided through Glucotrak.

3. User Responsibilities

By activating Glucotrak, you agree to:

• Provide accurate and complete information when logging meals, exercise, and symptoms,
• Use the service strictly for personal purposes and not on behalf of others,
• Refrain from altering, reproducing, or redistributing any part of the service or its content.

4. Personal Data Processing (GDPR)

Athens Medica, as the Data Controller, processes your personal data, including health-related data, in accordance with the General Data Protection Regulation (EU) 2016/679 and applicable Greek law.

4.1 What Data We Collect:

• Identification data (e.g., name, age, gender),
• Health data from your CGM device,
• Logs of meals, physical activity, sleep, symptoms, etc.,
• Contact information and responses to questionnaires.

4.2 Purpose of Processing:

• To deliver the Glucotrak service,
• To analyze user data and generate personalized feedback,
• To support ongoing communication with users,
• To conduct anonymized or pseudonymized research for service improvement.

4.3 Legal Basis:

Processing is based on your explicit informed consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

4.4 Your Rights:

According to GDPR, you have the right to:

• Access your data,
• Request correction or deletion,
• Restrict or object to processing,
• Receive your data in portable format,
• Lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

5. Data Storage and Security

Your data is stored on secure servers located within the EU, using appropriate technical and organizational measures (such as encryption, access control, secure transmission protocols) to protect confidentiality and integrity.

6. Limitation of Liability

Athens Medica shall not be liable for any direct or indirect damages arising from the use or misuse of Glucotrak, especially when:

• Data input by the user is inaccurate or incomplete,
• Information from the system is interpreted as medical advice without validation by a healthcare professional.

7. Changes to Terms

Athens Medica reserves the right to update these Terms and Conditions at any time. Users will be notified electronically. Continued use of the service after such updates implies acceptance of the revised terms.